I had to fuel up my car in Sungai Besi at some point in the last few days, and as usual, I gave the attendant at the window my money as well as my Bonuslink card.
Now I know that the black strip behind my Bonuslink card is spoilt (it cant be swiped), cos where I fuel up regularly, the lady at the cashier always keys the numbers in after having tried to swipe my card a few times.
Anyway, so when I was at Sungai Besi, I just gave him RM50 and my Bonuslink card, and I waited for him to return the card to me. He swiped it once, I heard the beep (of rejection :-), and he tried to swipe it twice after that. After the thrid try, I expected him to start keying in the digits on my card, but he just returned the card to me.
I then asked him, "arent you going to key in the numbers into your system?" And thats when he took the card back and started keying them in. Can you believe it?
If it someone none the wiser, or someone not actually concentrating on the transaction and just trusting the cashier to "do the right thing", boy, would they be sorely disappointed!
So do we only do something right when someone is watching? And take advantage of people who dont know any better?
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